Performance
3.5/5
Acceptable10 reviews
  • ≤12h
    average response time
  • 89.1%
    on-time delivery rate
  • US $310,000+
    {0} orders
Design-based customization
Full customization
Finished product inspection
On-site material inspection
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Profile
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by SGS Group
Overview
Company registration date2016-03-18
Floor space(㎡)9668
Annual export revenue (USD)1434303
Accepted languagesEnglish
Years exporting7
Years in industry11
Certifications
MSDSINSPECTION_REPORTC230202013001...
Production capabilities
Quality control
Product Support traceability of raw materialsYes
Product inspection methodInspection of all products, Random inspection, According to client's requirement
Quality control conducted on all production linesYes
QA/QC inspectors7
Trade background
Main marketsNorth America(50%), Western Europe(30%), Domestic Market(15%)
Main client typesRetailer, Engineer, Wholesaler, Brand business, For private use, Manufacturer
R&D capabilities
Customization optionssample processing, graphic processing, customized on demand, sample processing, graphic processing, customized on demand
New products launched in last year28
R&D engineers7
R&D engineer education levels4 graduate, 3 highSchool
Reviews (10)
3.5 /5
Acceptable
  • Supplier service
    3.4
  • On-time shipment
    3.1
  • Product quality
    4.0
This was by far the worst business transaction I have ever had on Alibaba.com. When I had reached out to Hangzhou Xiangtong Magnetic Products Co., Ltd to find a reliable supplier to work with, many of the sales personnel who responded back were rude and unwilling to work with me. I then worked with Jake who turned out to be an unprofessional, unscrupulous, uneducated, and deceitful cretin of a general sales manager that would dare threaten customers/businesses from other countries. I am beyond appalled and disgusted with the business transaction I have received from this person and people like this should not be in management. She even threatened to sue my company twice if I used their design. Overall, the samples turned out to be cheaply made, dirty, the designs of the limes were blurry, and the supplier did not add the brand sticker as requested. My suggestion for other companies located in other countries: Look elsewhere and save your money for someone who is not vile and deceitful.

Response from supplier:

When sending out the product, I took a video to confirm with you. Your behavior is deceiving other customers
27 Dec 2023
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